Twitter: Marketing to the Masses

Twitter boxTwitter has been on my mind a lot lately. At first I didn’t get Twitter or Jaiku, but once I signed up and started using the service things changed. Even thought the usually answered question is “What are you doing?”, I found I needed to look beyond that to see past the forest. I now view Twitter as a communication & notification tool more then anything.

Brand Autopsy has a quick piece on Twittering Daily Specials, which shows a funky way a New York restaurant is using Twitter and at the same time building a local community. I think the key to using Twitter from a marketing/advertising perspective is to think about it as a community tool. The question could be “What would my community want to know”, which could be the following:

  1. When the newest shipments of Nintendo Wii’s arrive
  2. When your latest podcast or video goes live
  3. Notification tool as part of an ARG
  4. Use it to receive questions for a podcast or live Q&A
  5. Notification tool for schedule changes at an event

How you can use Twitter or Jaiku to communicate and build a community around your product/brand is limitless, as long as you forget “What are you doing?”.

Related posts:

  1. Weekly News & Link Roundup: August 10 – 16, 2008 Here is th
  2. Finding a Social Media Job On Twitter Dear Socia
  3. The Changing Demographic and Our Future [Video Game Marketing] Ad Age had
  4. Weekly News & Link Roundup: September 21 – 27, 2008 Here is th
  5. Tipster Thursdays: Taking Straw Polls On The Fly Tipster T

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2 Comments

  1. Posted June 20, 2007 at 9:47 am | Permalink

    I think you are right, Duane. In the end, Twitter is a distribution channel for content. The content might just be short bursts of “what you are doing,” or as I pondered on my blog recently, much more.

    I do like your idea about using Twitter as part of an ARG and am hoping the folks at Bungie do something creative for Halo 3.

  2. Posted June 20, 2007 at 2:24 pm | Permalink

    Hey Chris

    Thanks for the comment. I sent you an e-mail, look forward to hearing back from you.

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  1. [...] This Thursday’s column is going to look at an old favorite; Twitter. I wrote a great post about Twitter last year which really was my eureka moment for this [...]

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